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Support Center

 
Yelp Support Center

Yelp for Business Owners

Claiming your Business Page

Your business is on Yelp - now what? Claim your business page and get started with our suite of free tools to help business owners get the most out of Yelp. If you want to learn more about showcasing your business online, check out our e-book.

Account Information

Forget your password? Need to update your email address or set up notifications? Here's where you'll find everything you need to know about keeping your account up-to-date.

Updating your Business Page

Utilize business page features beyond the general contact info - add photos, Check-In Offers, Menus, etc. To learn more, browse the articles below, or check out our video of simple tips for creating a great Yelp Business Page.

Managing Your Business with Yelp

Learn about some of Yelp's tools that will help you manage your business page.

Responding to Reviews

Need to respond to a review of your business? Click below for some best practices for both private and public responses, or watch our short video on how real business owners respond to reviews.

Yelp Ads

Browse the articles below to learn about Yelp Ads, ad delivery, and how to change or cancel your advertising campaign. You can also watch our video about the various ad programs we offer, or call 0800 093 9357 to get started today.

Billing & Account Management Support

Learn about different forms of payment for Yelp ads and how to update your billing information.

Measuring Activity & Performance

Learn about the different metrics in your business owner's account and how you can use that information to help determine the success of your advertising.

Call to Action

Learn about the Call to Action Button and how to get it setup.

Yelp Deals & Gift Certificates

Learn the details of setting up, redeeming, and getting paid for your Yelp Deals and Gift Certificates below. You can also watch our video to learn more.

Setting Up Yelp Reservations

Get started with Yelp Reservations – set up floor plans and rooms, create sheets for the different shifts throughout the week, schedule the sheets for your staff, and then get the reservation widget enabled on your websites.

Reservations & Front-of-House Management

Take reservations, seat walk-ins, use the waitlist, and generally improve the flow of your business with all the other features that Yelp Reservations offers – save guest info, add notes, update table statuses or add timers, specify combined or blocked tables, and more.

Yelp Reservations Tech Support & Metrics

Learn how to troubleshoot any technical issues you may be having on the Yelp Reservations website or app, and take advantage of the various metrics and reports you can run on your business.

Yelp Reservations Account Settings

Handle the administrative details of Yelp Reservations – set notifications for your guests and your staff, edit or add billing information, and set up additional Yelp Reservation user logins.