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Support Center

 
Yelp Support Center

Yelp for Business Owners

Claiming your Business Page

Your business is on Yelp - now what? Claim your business page and get started with our suite of free tools to help business owners get the most out of Yelp. If you want to learn more about showcasing your business online, check out our e-book.

Account Information

Forget your password? Need to update your email address or set up notifications? Here's where you'll find everything you need to know about keeping your account up-to-date.

Updating your Business Page

Utilize business page features beyond the general contact info - add photos, Check-In Offers, Menus, etc. To learn more, browse the articles below, or check out our video of simple tips for creating a great Yelp Business Page.

Managing Your Business with Yelp

Learn about some of Yelp's tools that will help you manage your business page.

Responding to Reviews

Need to respond to a review of your business? Click below for some best practices for both private and public responses, or watch our short video on how real business owners respond to reviews.

Yelp Ads

Browse the articles below to learn about Yelp Ads, ad delivery, and how to change or cancel your advertising campaign. You can also watch our video about the various ad programs we offer.

Billing & Payments

Learn about different forms of payment for Yelp ads and how to update your billing information.

Measuring Activity & Performance

Learn about the different metrics in your business owner's account and how you can use that information to help determine the success of your advertising.

Call to Action

Learn about the Call to Action Button and how to get it setup.

Yelp Deals & Gift Certificates

Please note that we currently offer Yelp Deals and Gift Certificates for US and Canada only.

Learn the details of setting up, redeeming, and getting paid for your Yelp Deals and Gift Certificates below. You can also watch our video to learn more.

Setting Up Yelp Reservations

Get started with Yelp Reservations – set up floor plans and rooms, create sheets for the different shifts throughout the week, schedule the sheets for your staff, and then get the reservation widget enabled on your websites.

Please note that we currently offer Yelp Reservations for the US and Canada only and that the Support Center Articles for this feature are only available in the US Support Center at this time.

Yelp Reservations Tech Support & Metrics

Learn how to troubleshoot any technical issues you may be having on the Yelp Reservations website or app, and take advantage of the various metrics and reports you can run on your business.

Please note that we currently offer Yelp Reservations for the US and Canada only and that the Support Center Articles for this feature are only available in the US Support Center at this time.

Getting Started with Yelp Waitlist

Learn more about setting up and updating your current Yelp Waitlist account. More general steps on setting up your Yelp Waitlist account using an iPad and/or a web browser can be found at https://nowaitapp.com/portal/.

Please note that we currently offer Yelp Waitlist for the US and Canada only and that the Support Center Articles for this feature are only available in the US Support Center at this time.

Yelp Waitlist Troubleshooting Tips

Learn more about what you can do when you’re having syncing or WiFi connection issues on the iPad, forgot your password or want to reach out to Yelp Waitlist Support for help.

Please note that we currently offer Yelp Waitlist for the US and Canada only and that the Support Center Articles for this feature are only available in the US Support Center at this time.