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Support Center

 
Yelp Support Center

Can I use my own video for my Yelp advertising?

You may use your own video as long as the video feature is included in your advertising package. If you are interested in finding out more information about this, please contact your Customer Success Manager. You can find their contact information under the Billing section in Yelp for Business. 

Links to YouTube and other streaming video sites won’t work - we require the actual file to be delivered to us. The length of the video should not exceed 2 minutes, the file size should not exceed 500MB, and the video should be clear and informative. 

We accept .mp4, .wmv, .mov, and .avi files. We don’t recommend .mov files; they are error prone due to a wide array of encoding software. Lastly, please keep in mind that Yelp does not accept .fla and .swf files.