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How are promotional credits, boosts, and bonuses applied?

Please note that we currently offer Yelp Advertising as well as support from our Customer Success team for the U.S. and Canada only. 

We offer a variety of credits and promotions to new and existing advertisers. See the terms of your particular offer at signup.

Credits

In general, promotional or upfront credits are automatically applied against new charges in connection with your purchase of qualifying ad programs, including Yelp Ads and certain Page Upgrade features. For example, if you receive a $300 promotional credit, the credit would be automatically applied against your on-going Yelp Ads spend until depleted, at which point you would start incurring regular charges. Depending on the terms of your offer, if you cancel your ad program, you may forfeit your credit.
 
You can view the status of any upfront credit you have in your Yelp For Business account on biz.yelp.com by selecting the Billing tab.
 

“Yelp Boost” promotions

Boost promotions usually take the form of free ad budget (e.g., $50/mo) for a stated promotional period (e.g., 6 months) as long as you maintain a minimum ad spend (e.g., $300/mo). Any unused budget does not roll over to subsequent months, and fulfillment is dependent on available ad inventory. If you don’t maintain the minimum ad spend, any remaining promotional ad budget will automatically expire. Additional terms may apply.
 
You can view the status of any Yelp Boost promotion in your Ads Dashboard in your Yelp For Business account.
 

“Yelp Bonus” promotions 

Bonus promotions are similar to Boost promotions. You might receive a free, bonus Yelp Ads campaign with a stated budget (e.g., $600) that runs over the course of a stated promotional period (e.g., 6 months) as long as you maintain a minimum ad spend (e.g., $450/mo). Fulfillment is dependent on available ad inventory. If you don’t maintain the minimum ad spend, any remaining portion of your bonus ad budget will expire. Additional terms may apply.
 
You can view the status of any Yelp Bonus promotion in your Ads Dashboard in your Yelp For Business account.