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How do I adjust the wait time that is displayed on my Yelp page?

Yelp Guest Manager allows you to add or subtract time to or from your online waitlist to seat diners more slowly. This is recommended during out of ordinary circumstances such as reduced capacity, smaller staff or when the kitchen is running behind.

The waitlist will automatically keep track of your parties and calculate wait times for you, but you can add or subtract time in 15 minute increments up to a total of 1 hour. 

To manually adjust estimated wait time

  1. Tap open the Yelp Guest Manager app
  2. Tap on the Settings gear icon in the bottom left sidebar
  3. Tap Adjust Estimates and adjust the wait times as necessary in increments of 15 minutes (+/- 60 min).
  4. Select an adjustment reason and tap Save once complete.
adjust wait times

Your wait times will automatically increase or decrease for all party sizes moving forward and will remain adjusted until the end of the shift or turned off manually. Please note that you will only be able to adjust wait times when there is a wait list.

To reset your wait time

  1. Tap open the Yelp Guest Manager app
  2. Tap on the Settings gear icon in the bottom left sidebar
  3. Tap Adjust Estimates
  4. Tap Reset to Normal then tap Save