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Yelp Support Center

How do I change the emails and notifications I receive for my business?

The instructions below do not apply to the Yelp Business Blog newsletter. Instructions on how to start or stop receiving Yelp Business Blog emails can be found on a separate page. 


Business owner instructions for:

To change the email notification settings from the Yelp for Business Owners site

  1. Go to the Language & Notifications page of your business account
  2. Check or uncheck the boxes to select which notifications you'd like to receive
  3. Choose an email language from the dropdown menu
  4. Click Save Settings

To change the notifications you receive from the Yelp for Business Owners app (iPhone)

  1. Tap More
  2. Scroll down and tap Notification Settings
  3. If notifications are enabled, you can toggle the switches ON/OFF
  4. If push notifications from the app are disabled in your phone's settings and you would like to receive them, tap Open Settings
  5. Tap Notifications
  6. Tap Allow Notifications and select which ones you'd like to receive


To change the notifications you receive from the Yelp for Business Owners app (Android)

  1. Tap Notifications in the sidebar Menu
  2. If notifications are enabled, you can toggle the switches ON/OFF
You may also manage notifications for this app by going to your phone's settings and selecting Yelp Biz from the Applications Manager. From there, you may select or deselect Show notifications.
 

Troubleshooting suggestions if emails from Yelp are not reaching your inbox

  • Search all folders (including Spam and Trash) for emails from no-reply@yelp.com. If you’re using a Gmail address, check your Priority Inbox settings and Inbox tabs.
  • Confirm that the email address you’re checking is the one you use for your Yelp Business Account on Yelp for Business Owners and that there aren't any typos. You can check your email address in the Account Settings section.
  • Add no-reply@yelp.com to your contacts or safe sender list.
  • Check for typos after you’ve entered your email address in your Yelp Business Account Settings.
  • Check your email forwarding settings.
  • Check to see if your inbox is full and clear out any emails to free up space.
If the above steps are unsuccessful, you may want to try adding a new email address to your account.