You can find the following information by tapping on the Question Mark in the bottom left corner of the Yelp Guest Manager app.
Guided Walkthroughs
- Waitlist Basics - this walkthrough will guide your Front of House on how they can manage your Dine-In parties. It will show how to add a party, edit a party, and notify a party that their table is ready.
- To-Go Basics - this walkthrough will guide your Front of House on how they can manage your To-Go parties. It will show how to add a party, edit a party, and notify a party that their order is ready.
Help & Training Guides
- Yelp mobile waitlist - the flow that your diners go through when adding themselves to your waitlist
- Core features - the core features that your FOH can use to manage your day-to-day
- Server sections - how to create and use section layouts and add servers to those sections
- Best practices - how to get the most out of the features Yelp Waitlist has to offer
- Troubleshooting - what to do if Yelp Guest Manager is showing ‘Offline’
- Understanding your analytics - valuable data and where to find it