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How do I make a data rights request?

Under the privacy laws of your state or country of residence, you may have the right to make certain requests regarding your personal information. More information on how to make those requests is described below.

Update or correct personal information

In most cases, you can update or correct your personal information directly through your Yelp account. If you can’t access your account, or are having difficulty making updates or corrections, please send your request to dataprotection@yelp.com. 

Request to access your personal information

You can access your Yelp data by logging into your account and by using Yelp’s data download tool. More information on how to use Yelp’s data download tool is available here

If you are unable to access your data through these methods, please send your request to dataprotection@yelp.com. 

Request to delete your personal information

If you would like to remove a particular contribution from Yelp, you can usually do so by using the “remove” icon displayed in connection with your contributions like reviews or photos.

Closing your user account will remove contributions you've posted to Yelp (reviews, photos, etc.) and your public profile.  Once your account has been closed it cannot typically be restored. If you'd like to close your user account, please submit an account closure request

Closing your user account only removes certain public-facing information from Yelp. To request deletion of any non-public information in addition to closing your account, please send your request to dataprotection@yelp.com.

Other rights requests

Any other requests you have regarding your personal information may be made to dataprotection@yelp.com. 

Verification

Yelp will typically ask you to log in to your account in order to verify your identity. If you are unable to log in to your account, Yelp may request that you use alternative methods of verification.