Looking for a business? Search Yelp.com or go to Yelp for Business Owners

Support Center

How can we help?

Why do reviews change from “recommended” to “not currently recommended” and vice versa?

The software is constantly trying to improve its recommendations as it learns new information from reviews and about reviewers. This means that recommendation decisions about any review can change over time, and reviews can move from recommended to not currently recommended at any time and vice versa. 

Learn more at about Yelp’s recommendation software here, or watch this video for an overview of how our recommendation software works:

We hope to continually improve the recommendation software, and appreciate any feedback you may have.