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Support Center

 
Yelp Support Center

How do I report a review?

Before you report a review, please read more about our guidelines and the reasons why we might remove a review. Yelp is a community-driven site, and removing photos, reviews, or other user content is not something we take lightly – we generally allow users to stand behind what they write. We’ll send a message to your registered email when the content has been evaluated by our moderators, which may take several days. We’ll also notify the reviewer if their content is removed.

Instructions for:

Business Owners
Yelpers


Yelp for Business Owners

From the Yelp for Business Owners website (biz.yelp.com)

If you come across a review that you feel may violate Yelp's guidelines, please let our moderators know by reporting it. Keep in mind that you may still need to claim your business page in order to report content from a business account. 

1. Locate the review in the Reviews section of your business account
2. Find the flag icon and click Report this review:


User-added image

3. Our moderators will evaluate the review against our Content Guidelines, which may take several days. Check your email for a notification of our decision - you can see which email address you’ve registered with Yelp in Account Settings.

(Top of Page)

 

From the Yelp for Business Owners app

1. Locate the review
2. Tap the More Options icon (iPhone) or Overflow Menu (Android):

User-added image  User-added image

3. Tap Report Review

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From yelp.com

Keep in mind that you'll need to be signed up with Yelp and logged in to your account in order to report any content.

1. Locate the review on the business page or in the user's profile
2. Find the flag icon and click Report review:
 

User-added image

3. Our moderators will evaluate the review against our Content Guidelines, which may take several days. Check your email for a notification of our decision - you can see which email address you’ve registered with Yelp in Account Settings.

(Top of Page)


From an iPhone

1. Locate the review
2. Tap the More Options icon:

User-added image

3. Tap Report Review

(Top of Page)


From an Android

1. Locate the review
2. Tap the Overflow Menu:

User-added image

3. Tap Report Review

(Top of Page)