Looking for a business? Search Yelp.com or go to Yelp for Business Owners

Support Center

 
How can we help?




Why am I getting an error when I try to purchase a Yelp Deal?

Please note that Deals are currently only available in the United States, Canada, United Kingdom, France, Germany, Austria, Spain, and Italy.

---

Please note: The Yelp Deals, Gift Certificates and Check-in Offers program is ending soon. The last day to purchase a Yelp Deal is October 27, 2024, and the last day to save a Check-In Offer is November 14, 2024.

Business Owners will no longer be able to create a new Deal, Gift Certificate, or Check-in Offer after October 9, 2024. If you’d like a record of your transaction history or unredeemed Deals or Gift Certificates, please save this information from your Yelp account by December 9, 2024, before it’s no longer viewable.

Business owners with current or past Deals/Gift Certificates: As outlined in the Merchant Terms for Deals and Certificates, existing Deals and Certificates will continue to remain valid according to their terms and you are required to continue honoring the paid value of all issued Yelp Deals and Certificates indefinitely.

For more information, visit our Deals, Gift Certificates and Check-In Offers FAQ page.

---

If you receive an error message when you try to purchase a Yelp Deal or Gift Certificate, there are a couple basic troubleshooting tips:
  • Double check that the credit card information you've entered is correct and that you're logged in to your user account.
  • Sometimes your bank may have restrictions on purchasing these types of deals – try checking with them to confirm that you'd like to make the purchase.
The issue may also have to do with your location and past purchases:
  • You can only buy Yelp Deals or Gift Certificates in the country where you bought your first one. For instance, if your first purchase was for a business in France, you won’t be able to purchase one for a business in the US.
  • The country where your credit card was issued needs to match the country where the Yelp Deal is purchased.
If you're still running into an error, you can let our Support team know.