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Yelp Support Center

Why am I getting an error when I try to purchase a Yelp Deal?

If you receive an error message when you try to purchase a Yelp Deal or Gift Certificate, there are a couple basic troubleshooting tips:
  • Double check that the credit card information you've entered is correct and that you're logged in to your user account.
  • Sometimes your bank may have restrictions on purchasing these types of deals – try checking with them to confirm that you'd like to make the purchase.
The issue may also have to do with your location and past purchases:
  • You can only buy Yelp Deals or Gift Certificates in the country where you bought your first one. For instance, if your first purchase was for a business in France, you won’t be able to purchase one for a business in the US.
  • The country where your credit card was issued needs to match the country where the Yelp Deal is purchased.
If you're still running into an error, you can let our Support team know.