If you receive an error message when you try to purchase a Yelp Deal or Gift Certificate, there are a couple basic troubleshooting tips:
- Double check that the credit card information you've entered is correct and that you're logged in to your user account.
- Sometimes your bank may have restrictions on purchasing these types of deals – try checking with them to confirm that you'd like to make the purchase.
The issue may also have to do with your location and past purchases:
If you're still running into an error, you can let our Support team know.
- You can only buy Yelp Deals or Gift Certificates in the country where you bought your first one. For instance, if your first purchase was for a business in France, you won’t be able to purchase one for a business in the US.
- The country where your credit card was issued needs to match the country where the Yelp Deal is purchased.