Factual attributes are attributes that are based on facts, for example, whether a business accepts credit cards or offers takeout/delivery. Factual attributes are voted on by Yelpers, but can also be adjusted by business owners who have claimed their business.
Subjective attributes or opinion-based attributes are voter based by Yelpers and cannot be set by the business owner. These are typically attributes that are based on Yelpers’ subjective opinions about, for example, a business’ ambiance or noise level.
Yelpers: You can only submit votes for the available attributes of a business when you review or check-in. Once you’ve done either of these, the voting options will appear.
Business Owners: You can set factual attributes (like whether or not you accept credit cards) and whether you're Black-owned, Women-owned or Open to All from biz.yelp.com by going to the Business Information section of your account and clicking Edit next to Basic Information.